It has been one year since Microsoft introduced Outlook.com to us. Even though the earlier stages of the web based email program has been filled with troubles, reports say that it has 400 million active customers. According to Microsoft, the email program is one among the fastest growing services. Microsoft has been able to make these tremendous achievements due to many reasons. The company has been working hard in developing and releasing enhancements for the program and until this date, the software giant has released about 600 features or additions.
According to Dick Craddock, who is the product manager of Outlook.com, the past twelve months have been challenging and exciting. He thanked all those who have helped the email program to be a huge success. Craddick says "Of course, we do a great deal of research and testing throughout our development process. But just as important is the feedback we get once you're using the product," and that “We started by changing how we collect feedback, making it far more prominent in the user interface."
We first saw the preview of the program last summer and within four months, the number of users grew to 25 million. PCMag listed it among the best products of 2012. The new email client had crossed the 60 million mark last February, according to Outlook help center. Microsoft also undertook the tedious task of moving all the existing Hotmail users to Outlook.com. This process was completed by May and the transition was not very smooth.
Numerous users complained that the migration process resulted in lost emails, troubles of signing in to the account etc. However, all these issues were soon fixed. It is interesting to note that the customer feedback for Outlook.com is about 50 times higher than it was for Hotmail, and this is an evidence of the popularity of the program.
After the introduction of Outlook.com, Microsoft stepped up the security features with a 2-step verification process. In addition, the company added features to the program like the drag and drop facility for attachments and contacts. We also saw the introduction of domains like @outlook.jp. The program also enabled users to login with alias.
In the coming months, we might see more people moving to Outlook.com. Microsoft has introduced a tool that makes the transition process from Gmail to Outlook.com easier. For further information on Outlook.com and its features, you may contact the Outlook help center or our technical support team.
According to Dick Craddock, who is the product manager of Outlook.com, the past twelve months have been challenging and exciting. He thanked all those who have helped the email program to be a huge success. Craddick says "Of course, we do a great deal of research and testing throughout our development process. But just as important is the feedback we get once you're using the product," and that “We started by changing how we collect feedback, making it far more prominent in the user interface."
We first saw the preview of the program last summer and within four months, the number of users grew to 25 million. PCMag listed it among the best products of 2012. The new email client had crossed the 60 million mark last February, according to Outlook help center. Microsoft also undertook the tedious task of moving all the existing Hotmail users to Outlook.com. This process was completed by May and the transition was not very smooth.
Numerous users complained that the migration process resulted in lost emails, troubles of signing in to the account etc. However, all these issues were soon fixed. It is interesting to note that the customer feedback for Outlook.com is about 50 times higher than it was for Hotmail, and this is an evidence of the popularity of the program.
After the introduction of Outlook.com, Microsoft stepped up the security features with a 2-step verification process. In addition, the company added features to the program like the drag and drop facility for attachments and contacts. We also saw the introduction of domains like @outlook.jp. The program also enabled users to login with alias.
In the coming months, we might see more people moving to Outlook.com. Microsoft has introduced a tool that makes the transition process from Gmail to Outlook.com easier. For further information on Outlook.com and its features, you may contact the Outlook help center or our technical support team.
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